Support

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Featuring
 ROES Integration
ROES Integration

Express Digital Integration
Express Digital

LabPrints Integration
LabPrints Integration

SimplePhoto Integration
SimplePhoto Integration

Kodak DP2 Integration

LabWorks™ Product Support

Support options for Lablogics products

  Online Help Documents   Submit a Trouble Ticket   Users Forum

Lablogics, Inc. is dedicated to the constant improvement and integration of LabWorks™ into your business. We strive to bring you the best experience in software products and meet all your expectations. Here is a place where you can find answers to your common questions and solutions to issues you might face. And as always you're welcomed to contact us directly.

Online Help Documents

  • Our latest and most up to date help files
  • Addresses issues from basic through advanced

Users Forum / Knowledgebase

  • Ask questions and get answers from other users like you.
  • Common support issues and solutions can be found here.
  • Many entries are officially created from Lablogics tech support staff, and all are reviewed.

Lablogics, Inc. is proud to announce the addition of an online Users Forum and Knowledgebase. Here you'll be able to research and discuss LabWorks™ issues directly with our developers and with other customers like you.

Bug reports, suggestions, workflow solutions, and more. If you don't find a topic you're looking for, create one yourself!

Direct Support / Trouble Ticket

  • Ask our support staff directly, with email response and confirmation.
  • Track your previous help requests and answers .
  • Private messaging between you and our support staff.

We're here to help at Lablogics, so if you don't find the solution to your issue, don't hesitate to contact us directly!

Backup Procedure Notes (PDF)

Version Upgrade Notes (PDF)